FAQ

PAYMENT MODE     

We accept all international credit/ debit cards, Online fund transfer, Paypal & Western Union. We provide ‘Cash on Delivery’ only in Chennai. Effect from 1st July 2017, GST of 5% will be charged on all silk products and GST of 12% will be charged on all stitched products.


PRODUCT QUERY

All our product prices include sarees with unstitched blouse fabric. We also undertake blouse stitching and fall/pico services if opted ‘yes’ while placing your order.


BLOUSE MEASUREMENTS

If an order includes ‘with stitched blouse’, we will email you a standard measurement chart which you’re required to fill and send back to us. 


ORDER PROCESSING

Please allow a period of 4-5 days for processing of all orders.

For orders with fall/pico, please allow 6-7 days for processing.

For orders with blouse stitching, please allow a period of 8-10 days post receiving the completed measurement chart.

*We oblige to fast track shipping if required. Kindly leave us a note while placing your order for shipping within 1-2 days. (This does NOT include orders with blouse stitching and fall/pico services)


SHIPPING DETAILS

For orders within India, delivery takes 2-3 days post dispatch.

For International orders, delivery takes 6-7 days post dispatch.

*Any delivery time provided on the website are only estimates. House of Ayana shall not be responsible in any circumstances, whatsoever for any delay beyond this period.


TRACKING  DETAILS

All international orders are shipped with UPS. You will receive an email with tracking number and link to track your orders post dispatch.